TPAs and Outsource Provider Snapshot

Cost: $2,000; published 2017

Most carriers and brokers would agree—sound and reliable administration and service capabilities create client loyalty and longevity. Although most voluntary/worksite carriers handle their voluntary administration and service process in-house, many are finding they need to outsource some portion of the process to meet client expectations. With many third-party vendors servicing traditional group products rather than voluntary, however, finding a partner with voluntary expertise becomes paramount. 

The objective of TPA and Outsource Provider Snapshot Spotlight™ Report is to provide carriers with detailed information on select leading TPAs and third-party outsource providers with voluntary market experience. An overall profile for each third-party vendor is presented first, followed by several comparative charts organized by services provided and fees. This report does not suggest these are the only providers in the market, but provides information on the leaders in their area of expertise.
The topics profiled for each provider include:

  • Specific services offered
  • Marketing of these services
  • Packaging of these services
  • Fee structure
  • Differentiating features and services
  •  

View Table of Contents

1. Executive Summary

A. Report Objectives

B. Methodology

C. Key Findings

2. Provider Profiles

A. AmWins

B. HealthPlan Services

C. NTT Data

D. Paylogix

E. Selman & Company

3. TPA Comparisons

A. TPA Comparisons—General

B. TPA Comparisons—Services

C. TPA Comparisons—Fees

 


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