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Latest Eastbridge Report Examines
Enrollment Practices in the Voluntary Market

AVON, CONNECTICUT, USA (January 4, 2007)

Enrollment is the lifeblood of worksite sales. Without a successful enrollment, a case is almost worthless. Yet, not much has changed in enrollment since 2000. This was one of the findings of the latest Eastbridge Spotlight Report, Enrollment Practices for Voluntary Products. Among the findings in the report are:

  • Enrollment is key to ensuring good participation and high employee satisfaction. Yet, there have been few innovations or changes over the last five to six years.
  • “Control” over the enrollment process is still more or less in the broker’s hands, though many carriers have tried to offer support and/or incentives to encourage brokers to use the carrier’s processes.
  • About half of all carriers surveyed offer and/or allow web and telephonic enrollments (the same percentage as in 2000), but most say it is used in less than ten percent of all cases.

The report looks at the market trends in enrollment from four different perspectives: employers, employees, producers, and carriers. With data from 27 different carriers, the report provides insight on the following issues:

  • Enrollment set-up and management
  • Enrollment methods
  • Enroller type
  • Enrollment support, including use of laptop, web, and telephonic enrollments
  • Post-enrollment services, including re-enrollments
  • Broker attitudes and opinions on enrollment
  • Consumer enrollment preferences (both employer and employee)

The report is now available for purchase for $1,500. Buyers of either of our past two enrollment reports receive a discount and can purchase the new report for just $1,000. For more information or to purchase the report, call the company at (860) 676-9633 or email info@eastbridge.com.

Eastbridge Consulting Group, Inc. is a marketing advisory firm serving insurance and financial services organizations in the United States and Canada.

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