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Worksite executives share what keeps them awake
at night in Eastbridge’s Worksite Marketing study

AVON, CONNECTICUT, USA (April 11, 2007)

In the most recent survey of top worksite executives, Worksite Marketing: An Executive Perspective 2007, top executives in companies active in the worksite/voluntary market say they are concerned about their company's ability to attract quality brokers. Seventy-one (71) percent of those surveyed said this is one of their top three most formidable obstacles. The full “top three” list included (in order):

  • Attracting quality brokers
  • Product competition
  • Writing profitable business (tied for third place)
  • Enrollment (tied for third place)

Attracting brokers has been a long-standing issue for many companies. The pool of experienced voluntary/worksite-focused producers is not growing. And many carriers are trying to attract the same group of producers. The benefits brokers are the fastest growing segment of voluntary producers, but fully engaging these brokers is a slow process and the competition here is growing rapidly. The majority (81 percent) of respondents to the survey expects their company will see some sort of change in distribution over the next five years. Most believe the changes will be “minor,” usually expanding distribution to a wider range of producer types.

In addition to being the number one issue today, many executives believe that service to the broker will be the key competitive advantage in the future. Most believe that the blending of the right combination of products, services, and tools that match the needs of the company’s targeted distribution and markets will make a difference between the winners and “also rans.”

The study, Worksite Marketing: An Executive Perspective, is conducted by Eastbridge Consulting Group bi-annually. The survey tracks the executives’ thoughts and insights on the obstacles facing the industry today as well as what they might expect for the future. It also explores the executives’ opinions on other topics based on market trends. This year’s report summarizes the feedback gained from 31 key executives (28 companies and 3 anonymous responses). The report was provided free of charge to Information Partner, Insight Customers, and participants. Companies interested in becoming an Insight or Information Partner Company can call the company at (860) 676-9633 or email info@eastbridge.com.

Eastbridge Consulting Group, Inc. is a marketing advisory firm serving insurance and financial services organizations in the United States and Canada.

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