Carriers continue to improve billing practices to make administration of voluntary easier for employers according to Eastbridge’s latest report

AVON, CONNECTICUT, USA (December 4, 2013)

Carriers that want to be successful in the worksite market know they need to pay close attention to their billing and administrative practices in order to meet the demands of both employers and brokers. According to Eastbridge Consulting Group’s latest report, Billing Practices of Voluntary Carriers, one way carriers are making that happen is by offering to provide electronic and consolidated billing, at least for some product types.

The report also found that most carriers are now offering both individual and group voluntary products and are incorporating existing individual expertise or adopting individual practices in the billing process. This has allowed for more options and greater flexibility for brokers and employers. 

The Billing Practices of Voluntary Carriers report profiles the billing practices of 19 carriers active in the voluntary market. The specific topics covered in the report include:

  1. Billing and payment options
  2. Standard billing modes
  3. Handling of premium discrepancies and delayed deductions
  4. Single vs. consolidated billing capabilities
  5. Time standards for billing changes
  6. Future trends in this area of the business


The cost of the report is $2,000. For more information, click here. To purchase the report, call (860) 676-9633 or email


Eastbridge Consulting Group, Inc. is a marketing advisory firm serving insurance and financial services organizations in the United States and Canada.



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