Carrier-hired enrollers have the highest job-satisfaction ratings, according to Eastbridge’s survey on enroller opinions!


The past two studies conducted jointly between the Enroller Resource Center and Eastbridge Consulting Group uncovered gaps between what carriers and enrollers need and expect in regards to enrolling their voluntary products. The most recent study continues to uncover these gaps as well as highlight the mutual reliance between carriers/enrollment companies and enrollers. Today, enrollers want, above all, more stability from carriers, and carriers want quality enrollers who are consistently available.

The study, entitled Enrollers Speak: Are Carriers Listening?, was designed to help insurance carriers and other companies in the voluntary business better understand the needs of independent enrollers. Following are a few key findings from the report:

  • The number of days spent enrolling over the past few years has steadily decreased for 40 percent of the enrollers surveyed.
  • There has been a steady increase in the per-diem amount paid to enrollers over the last four years, with significantly more earning over $250 per day.
  • National enrollment firms continue to do most of the enroller hiring or contracting, but enrollers who work with carriers are more satisfied overall with their jobs.

The study findings are based on responses from over 500 enrollers. Carriers can use the findings to fine-tune their policies and practices as they relate to enrollers as well as to improve the quality of their relationship with enrollers.

The cost of the report is $2,000. To purchase, call (860) 676-9633 or email

Report Summary

Eastbridge Consulting Group, Inc. is a marketing advisory firm serving insurance and financial services organizations in the United States and Canada.



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