Product and enrollment offerings are usually what close a sale; however, what retains an account and creates long-term loyalty are sound administration and service capabilities. For that reason, more and more voluntary carriers today are outsourcing some portion of their voluntary administration or service process to a third-party vendor—whether that is due to cost management, increased service levels or increased flexibility. As this trend continues, it will be important for carriers to stay abreast of and evaluate the latest capabilities and offerings by third-party administrators (TPAs) that might help enhance or strengthen their voluntary business administration.
The objective of the Voluntary TPAs: A Marketplace Scan Spotlight™ Report is to look at services offered by leading voluntary TPAs so carriers interested in outsourcing have a consolidated and complete source of TPA capabilities. The report focuses solely on full-service TPAs that are known to be experienced in administering voluntary programs. The topics profiled for each provider include:
The cost of the report is $2,000. To purchase, call
Eastbridge Consulting Group, Inc. is a marketing advisory firm serving insurance and financial services organizations in the United States and Canada.