Excellence in the administration of voluntary products is imperative for any carrier’s credibility in the marketplace. Great products and enrollment capabilities are also important for helping to make the sale on the front end. In order to keep the business, however, the broker and employer must have confidence in the carrier’s administration, service and billing capabilities. Quality and reliability in all these areas are essential to creating and growing market share.
The purpose of the Billing Practices of Voluntary Carriers SpotlightTM Report is to provide information, by carrier, on key billing practices including:
With this information, carriers have a better source for comparing their own billing practices with the competition and planning for the future based on the trends and expectations expressed by those surveyed.
The cost of the report is $2,500. To purchase, call
Eastbridge Consulting Group, Inc. is a marketing advisory firm serving insurance and financial services organizations in the United States and Canada.