Eastbridge report examines the current administrative practices of voluntary carriers.

AVON, CONNECTICUT, USA (September 27, 2016)

Administrative excellence of voluntary products is imperative for any carrier’s credibility and longevity in the marketplace. Great products and enrollment capabilities are also important for helping to make the sale on the front end. In order to keep the business, however, the broker and employer must have confidence in the carrier’s administration, service and billing capabilities. Quality and reliability in all these areas are essential to creating and growing market share.

The purpose of the Administrative Practices of Voluntary Carriers Spotlight^TM Report is to provide information, by carrier, on key administration practices including:

• Policy issue
• Claims
• Service capabilities for administrators, employers, employees and brokers
• Future trends

With this information, carriers have a better source for comparing their own administration practices with the competition and planning for the future based on the trends and expectations expressed by the carriers surveyed.

Eastbridge Consulting Group, Inc. is a marketing advisory firm serving insurance and financial services organizations in the United States and Canada.