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Spring 2008 / No. 75


Products and Penetration Rates

By Gil Lowerre

We have regularly published results showing that participation varies dramatically (although within ranges) based on the enrollment process used. But there are always outliers, usually involving low-participation methods yielding very high participation results in specific circumstances. more>>


Variable Deduction Loads

We’ve seen an impressive evolution in voluntary billing capabilities by carriers and TPAs over the last ten years. Today, single slot systems and combined billing processes (with common remitter services) are widely available and are becoming table stakes for the voluntary game. more>>