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Publication Description and link to article
Benefits Selling
December 2011

The mind of a retailer

"Voluntary is fundamentally a retail business."

Benefits Selling
November 2011

Employers want affirmation—so give it to them

What type of enrollment method gets the best results?

Benefits Selling
October 2011

Can brokers predict the future?

The voluntary business is an important economic bellwether.

Benefits Selling
September 2011

Segment sales: don't blame the broker

Take a look at 2010 sales results by distributor segment.

Benefits Selling
August 2011

Recession hampers voluntary sales

Take a look at how the economy affected product line sales.

Benefits Selling
July 2011

Blame the economy for lower voluntary sales

For the first time since tracking began, voluntary/worksite sales suffered a decrease.

Best's Review
July 2011

Recovery Time

Voluntary work site benefits sales slid last year due to layoffs and economic worries.

Benefits Selling
June 2011

How to keep those customers

How do we improve our 5% conversion rate?

Benefits Selling
May 2011

Keep those customers

In the voluntary market, conservation takes many forms.

Benefits Selling
April 2011

The only opinions that matter

The majority of benefit managers say they use a broker for their benefits package.

Benefits Selling
March 2011

Climbing the curve

Take a look at the list of criteria employers use to evaulate carriers.

Solutions Outlook 2011

The Economic Wave in Employee
Voluntary Spending

The recession is over and the economy is on the mend. The equities markets are improving and lending is starting to show signs of life, but workers are still hurting.

Benefits Selling
February 2011

Any color—as long as it's black

Do you offer many choices in your voluntary portfolio?

Benefits Selling
January 2011

Sailing past the tipping point

Brokers who believe voluntary is unnecessary have missed the boat.

Benefits Selling
December 2010

Enrollment is key

Enrollment plays a central role in the sales process.

Benefits Selling
November 2010

Employees rule

Employers are motivated by whether their employees are interested in voluntary options.

Benefits Selling
October 2010

The rock and the hard place

The world is changing. Fast. Brokers need to respond and for almost all, voluntary will be part of that response.

Benefits Selling
September 2010

Benefit brokers take control

Our last two columns discussed the results of our Annual Worksite Sales Report. This month, we wrap up our review of the 2009 sales results with a look at distribution.

Benefits Selling
August 2010

Sales trends in voluntary products

Voluntary life sales accounted for 24 percent of all voluntary sales in 2009, according to the U.S. Worksite Sales report.

Best's Review
July 2010

Going Up!

Voluntary worksite sales increased 3.3% in 2009.

Benefits Selling
July 2010

Voluntary sales avoid the slump

Eastbridge's annual U.S. Worksite Sales Report for 2009 was recently released, and despite the recession, the results look quite favorable for the voluntary market.

Benefits Selling
June 2010

Still a bright future for voluntary

Voluntary benefits have grown consistently over the last 10 to 12 years (since we've been tracking them), and 2009 was no exception.

Benefits Selling
May 2010

Start from scratch

It's no surprise that voluntary coverages are spreading throughout the landscape.

Benefits Selling
April 2010

Putting their needs before ours

It's not news that the level of stress in human resources departments have been rising for years, especially during open enrollment time.

CDHC Solutions

Flexibility Makes Voluntary Benefits Attractive

More Employers Expected to Offer Option

Benefits Selling
February 2010

What's the difference?

For years we've asked brokers in our research surveys what platform they prefer for their voluntary products.

Benefits Selling
February 2010

Build with boldness

A recent Eastbridge study revealed some interesting tendencies among employee benefits brokers.

Benefits Selling
January 2010

Best of breed products — What does it really mean?

Brokers can help employers provide the best options for employee-paid benefits. But what does "best of breed" mean for voluntary products?

Benefits Selling
December 2009

Goldilocks and the voluntary benefits

Many businesses succeed or fail based on their ability to master a "Goldilocks" ingredient.

Benefits Selling
November 2009

Playing offense—A benefit broker update

Take a look at the selling behavior of the four phases of broker maturity.

Benefits Selling
October 2009

Voluntary sales continue to grow— Part 2

Last month we talked about sales growth in the voluntary market in 2008. This month we're going to look at the product trends.

Benefits Selling
September 2009

Voluntary sales growth rages on— Part 1

New voluntary sales (United States) totaled an estimated $5.225 billion in 2008, an increase of just under four percent over 2007 results.


Best's Review
July 2009

Still Growing

The increase in voluntary sales at U.S. work sites shows the line is recession-proof.

Copyrighted A.M. Best Company, Inc. 2009
All Rights Reserved, Reprinted with Permission

Benefits Selling
July 2009

A golden opportunity — are you seizing it?

Brokers writing voluntary cases with traditional group carriers are far more likely to be taking over an existing case than are their individual counterparts.

Benefits Selling
June 2009

ARRA and the good news

During a recent industry meeting, we were repeatedly asked by attendees if we thought the new COBRA subsidies are going to negatively impact voluntary.

Benefits Selling
February 2009

Your other (essential) customer

The plan administrator can control the success or failure of your voluntary efforts.

Benefits Selling
December 2008

The Marketplace for Employer Advice

Brokers have to rethink their approach to account-level advice.

Benefits Selling
September 2008

Climbing Up The Curve

Brokers selling voluntary can be divided into two camps.

Benefits Selling
June 2008

More Employers Are Having A Change of Mind

HR officers are changing their attitudes toward their benefits programs, signaling a shift in benefits management. The tipping point is at hand.

Best's Review
July 2008

Growth Factors

Voluntary/work-site insurance carriers recorded another year of healthy growth in 2007.

Benefits Selling
March 2008

The Power List: The 10 Most Influential Players in the Industry

Eastbridge president, Gil Lowerre, is named to the Benefits Selling 10 most influential players in the benefits industry.

Benefits Selling
March 2008

The Broker's Voluntary Dilemma

There are signs that carrier attention is expanding, focusing more on support for brokers, employers and employees, and hopefully ending the belief of many brokers that they were being forced to choose between two evils.

Benefits Selling
December 2007

Voluntary enrollment is not an implementation step

In the employer-paid benfits arena, success is defined at the account-level sale . After that sale, the typical sales rep often hands off the case to an account manager or an enrollment coordinator to handle the implementation.

Benefits & Compensation Solutions
Outlook 2008

Outlook 2008—Consumer-Driven/Voluntary Benefits

As voluntary sales soar, we will see more products, options and designs, with more manufacturers, vendors and administrators squeezing into the marketplace, adding more choice and flexibility to benefit packages.

Benefits Selling
September 2007

What's Next?

The voluntary market is growing rapidly and becoming the heart of the benefits business. Unfortunately, not all brokers take full advantage of the ongoing transition and, surprisingly, it’s the larger and smaller brokers who lag furthest behind the curve.

Leader's Edge
July/August 2007

Myopic Marketing

Brokers miss the chance to move into voluntary benefits because they view them as an afterthought instead of an opportunity.

Benefits Selling
June 2007

Positive Trends in Voluntary-Worksite

Learn how seven of the top ten sellers experienced double-digit sales growth in 2006.
Benefits Selling
March 2007

The Voluntary Evolution—Where Are We?

Look at how the Eastbridge predictions made in 2002 about the voluntary benefits market are panning out.
Benefits Selling
August 2006

Voluntary Benefits—The Employer Viewpoint

Competition has been intense in the worksite market for a number of years and it shows no signs of letting up.
Benefits & Compensation Solutions
June 2006

Voluntary Supplemental Life Benefits

Brokers of supplemental life insurance understand the desire of employers to maintain attractive benefits offerings while keeping control of benefits costs and have expanded their voluntary life offerings.
Benefits Business Solutions
June 2006

Where Benefits Demand
is Heading Among Employees

Brokers selling voluntary benefits need to be sure their portfolio is broad enough to satisfy the growing appetite employees have for voluntary products.
Best's Review November 2005

Worksite Marketing Keeps
Growing and Growing and ...

Worksite carriers recorded another year of growth in 2004 with new U.S. worksite sales totaling an estimated $4.22 billion.
Leader's Edge
July/August 2005

2020 Vision

An expert predicts benefits industry changes by 2020 for brokers, carriers and third-party administrators.