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Section 125 Administrative Practices

Today's record-high costs for benefits are making Section 125 programs even more appealing to both employers and their employees. Employers need administrators who have the expertise, capacity, innovativeness, etc. to meet a company's current and future needs.

Eastbridge's Section 125 Administrative Practices report examines the current practices of leading Section 125 administrators. Specifically, it presents answers to the following questions:

  • How do administrators handle case set up?
  • Do administrators charge a fee to set up a new group?
  • What types of services are offered to employers?
  • What types of funding mechanisms are used for medical spending accounts?
  • How do quality administrators handle the situation when aggregate claims for a plan exceed aggregate contributions?
  • What types of services are offered to employees?
  • Are there any bells and whistles being marketed?
  • How prevalent are direct deposits of claim payments to employee accounts?
  • How prevalent are debit cards that allow for immediate payment of claims?

With this information, carriers and vendors can evaluate their own Section 125 administrative practices and fine-tune, as needed, to become more competitive.

Order Info: Section 125 Administrative Practices is available for purchase for just $1,500. To purchase a copy, you can email Eastbridge at info@eastbridge.com or call (860) 676-9633. Published 2003.

Table of Contents

1. Executive Summary

A. Report Objectives

B. Methodology

C. Key Findings
 

2. Provider Profiles

A. Brief Summary of Providers Profiled

1. AFLAC

2. American Fidelity Life Assurance Company

3. AmeriFlex

4. Assurity Life Insurance Company

5. Ceridian

6. Fringe Benefits Management Company

7. Northern Capital Trust

8. Select Data Services
 

3. Detailed Findings

A. Administrative Processes

1. New Account Set-Up Process

2. Funding Options

3. Use of Trust Accounts

4. Handling Medical Reimbursement Shortfalls

5. Software

B. Employee Services

1. Filing a Reimbursement Claim

2. Ways of Accessing Account Balance Information

3. Reimbursement Methods

4. Other Employee Services

5. Debit Card

C. Employer Services

1. Services Offered

2. Reports

3. Discrimination Testing

4. 5500 Reporting

D. Fees

1. Fee Structure

2. Payment of Fee

E. Marketing

1. Competitive Advantage

2. Unique Services or Benefits

3. Key Competitors

F. Other

1. Trade Groups

2. HRAs