Underwriting,
Enrollment, and Policy Issue Spotlight Report
Today, worksite insurers must deliver the
operational and administrative performance their producers and
other customers expect. Yet, at the same time, they need to reduce
costs to keep their prices competitive – not an easy task!
The Underwriting, Enrollment, and Policy
Issue study is designed to help carriers achieve operational
excellence in the areas of enrollment, underwriting, and policy
issue. Specifically, the report helps carriers learn:
- How their companyís underwriting,
enrollment, and policy issue practices stack up against the
competition
- Administrative requirements their competitors are
imposing on brokers
- Best practices for controlling costs
Order Info: The report is available for purchase for $2,250.
To order your copy, simply email us at info@eastbridge.com or
call us at (860) 676-9633.
Published 2005.
Table of Contents
1. Executive Summary
A. Report Objectives
B. Participants
C. Key Findings
D. Methodology
2. Detailed Findings
A. General Data
1. Voluntary Products
2. Worksite
Sales/Inforce Premium as Percent of Total
3. Separate Worksite
Administration/Operations Area
4. Organization of Administrative
Functions
B. Underwriting Practices
1. New Account Submission Guidelines
2. Turnaround
Times for Case Approvals/Quotes
3. New Account Set-up
4. Collection of Initial Premiums
5. MIB Requirements
6. Underwriting Concessions
7. Coverage Effective
Date/Interim Coverage
8. Spouse Signature Requirement
9. Missing Information/Pending
Application Practices
10. Coverage for Domestic Partners
11. Participation
Requirements
12. Renewal Process
C. Enrollment
1. Enrollment Methods and Support
2. Bilingual Enrollment
Support
3. Paper vs. Electronic Applications
4. Electronic
Enrollment Tools
5. Electronic Signatures, Voice Prints, PINs
6.
Personalized Enrollment Kits
7. Process for Handling Waivers
D. Policy Issue
1. Policy Forms
2. Policy Delivery
3. Time Standards for Policy
Issue
4. Percentage of Business Not Taken
5. Coverage
Increases/Decreases
|
