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MarketVision™—The Employee Viewpoint Revisited ®

Carriers who want to succeed in the worksite market must consider the needs, wants, and expectations of brokers, employers, and employees when developing their marketing plans and strategies. The Worksite MarketVision TM — The Employee ViewpointRevisited® study focuses specifically on one of these customer groups, the employee. This updated study provides important information that every carrier can use to understand and improve their employee value proposition.

The survey was based on telephone interviews with over 400 employees from various sizes of employers and addressed such questions as:

  • How have employees been impacted by the rising cost of health insurance?
  • Has the cost of health insurance (and in particular their own contribution toward health insurance) impacted their voluntary product purchases?
  • What percentage of employees own at least one voluntary product?
  • Which voluntary products do they buy and which ones would they like to buy?
  • Why do they buy voluntary products?
  • How do they buy voluntary and how satisfied are they with the enrollment process?

Order Info: MarketVision™—The Employee Viewpoint Revisited® is available for purchase for just $2,750. To purchase a copy, you can email Eastbridge at info@eastbridge.com or call (860) 676-9633. Published 2007.

Table of Contents

1. Executive Summary

A. Key Study Findings

B. Recommendations

C. Report Objectives

D. Methodology

 

2.Overall Findings

A. Medical Insurance

1. Availability of Medical Insurance at Work

2. Funding for Medical Insurance

3. Average Employee Contributions

4. Recent Changes in Medical Plans

B. Importance of Various Insurance Products

C. Ownership of Products through the Employer

1. Variations in Insurance Products Available by Employer Size

2. Funding for Non-Medical Insurance Products

D. Employee Contributions for All Employee Benefits

E. Impact of Medical Costs on Other Insurance Purchases

F. Value of Having Choice

 

3. Findings on Voluntary Product Owners

A. Voluntary Product Ownership

B. Voluntary Products Owned

1. Ownership by Employer Size

2. Ownership by Demographics

C. Reasons for Buying

1. Variations in Buying Reasons by Occupation

D. Enrollment

1. Enrollment Process

2. Application Process

E. Satisfaction with the Enrollment Process

1. Variations in Enrollment Satisfaction by Demographics

2. Enrollment Satisfaction by Method of Enrollment

F. Interest in Buying

1. Variations in Buying Interest

 

4. Findings on Those Not Owning Voluntary Products

A. Reason for Not Owning Voluntary

B. Lapse Reasons

C. Enrollment Preferences

 

5. Respondent Demographics

A. Employer Size

B. Gender

C. Age

D. Occupation