TPAs and Voluntary Products
Third-party administrators (TPAs) and business process outsourcers
(BPOs) are becoming key players in the employee benefits field,
including the voluntary benefits marketplace. Much of this has
been driven by the demand from carriers--and employers--wanting
to outsource back office processes. The objective of Eastridge
Consulting Group's latest report, TPAs and
Voluntary Products,
is to look at the landscape of the TPA/BPO market as it pertains
to voluntary benefits.
The report begins with a general overview of the administrators
surveyed (markets, revenues, customer segments, business lines
offered, sales process, competitive differentiators, etc.). Then
it closely examines the voluntary services/ capabilities for
each TPA/BPO, including:
- Enrollment
- List billing
- Individual record keeping
- Technology data exchange
- Employer/employee services
- Self-service
- Reporting
The report also examines the TPA marketplace in terms of competition
and future trends.
Order Info: The report is available for purchase for just $1,000.
To order your copy, simply email us at info@eastbridge.com or
call (860) 676-9633. Published 2006
Table of Contents
1. Executive Summary
A. About This Report
B. Methodology
C. Key Findings
2. General Provider Information
A. Company Profile
1. Company Overview
2. Length of Time in Business
3. Revenues
4. Geographic Markets
5. Typical Group Size
6. Customer Segments
7. Number of Customers Served
B. Lines of Business
Offered
1. Overview of Lines Offered
2. Medical Insurance
3. Traditional Group Products
4. Voluntary Products
5. Retirement Products
6. Other Lines
C. Sales Process
D. Competitive Differentiators
3. Voluntary Services/Capabilities
A. Enrollment
B. List Billing
C. Individual Record Keeping
D. Technology Data
Exchange
E. Employer and Employee Services
F. Self-Service
G. Reporting
H. Other Services
4. The TPA Marketplace
A. Competition
1. Degree of Competition
2. Success Factors for
TPAs
3. Key Services Offered by TPAs
4. Top TPA Competitors
B. Future Trends
1. Changes to Company
2. Future
Competitors
3. Consolidation Among TPAs
4.
Greatest Threats
5. Greatest Opportunities
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