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Product Innovations and Packaging Concepts
in Worksite Marketing

According to a recent Eastbridge survey of brokers and carriers, single product sales are soon becoming a thing of the past. Two-thirds of brokers interviewed sell multiple products over half of the time. Carriers also frequently prefer selling multiple products to a single plan. Both parties agree that employers and employees like having the "choices" afforded by product packaging or multi-product sales.

Eastbridge's latest study, Product Innovations and Packaging Concepts in Worksite Marketing, further explores the current activities and opinions of both brokers and carriers on issues related to product packaging and product innovations. Some of the topics covered include:

  • The prevalence of multiple product combinations
  • Pricing and other innovations that encourage multiple product sales
  • Innovative marketing or promotional approaches
  • Unique combinations and positioning of riders
  • Unusual product designs (features, benefits, etc.)
  • Use of "morphing" product

Table of Contents

1. Executive Summary

A. Key Study Findings

B. Recommendations

C. Report Objectives

D. Methodology

 

2. Broker Perspective

A. Prevalence of Selling Packages

B. Type of Products Packaged

C. Employer Perceptions on Packaging

D. Employee Perceptions on Packaging

E. Multiple or Single Carrier Usage by Brokers

F. Choosing Carriers

G. Unique Riders

H. Morphing Products

I. Unique Product Features or Designs

J. Portability

K. Products Targeted to Particular Markets

L. Pricing on Packages

M. Marketing or Promotional Approaches

N. Underwriting Concessions

O. Producer Incentives

P. Broker Ideas on Encouraging Multiple Product Sales

Q. Conclusions

 

3. Carrier Perspective

A. Importance of Offering Unique Products or Features

B. Marketing to Brokers

C. Product Packaging

D. Incentives for Packaging

E. Importance Factors for Brokers in Deciding on a Carrier

F. Likelihood of Introducing a "Morphing" Product