Voluntary and the Mid-Size Case Market

Cost: $2,500; published 2025

Eastbridge has produced reports providing insights into voluntary benefits in different size markets for more than a decade. Like the other market size reports, this compiles mid-size case research from multiple surveys in one place and analyzes the results and opportunities for selling voluntary benefits in the mid-market. For the purposes of this report, a mid-market case is defined as having 100–999 employees. Specifically, this report includes:

  • The size of the mid-size employer market
  • Products sold in this market
  • Employer preferences that impact carrier service
  • Top carriers in the market
  • Differences in employee attitudes or ownership
  • Opinions of brokers who focus on the mid-size case market

This information will help carriers better position themselves to compete in the mid-size case market.

 

View Table of Contents

1. Executive Summary

A. Study Objectives

B. Findings

2. Detailed FIndings

A. The Market

1. Size of the Market

2. Benefits Offered

3. Prevalence of Voluntary

4. Type of Employees Currently Offered Voluntary Benefits

5. Voluntary Sales

6. Medium-Case Sales by Carrier

 

B. The Employer Viewpoint

1. Likely Changes to Benefits Program

2. Reasons for Offering Voluntary

3. Most Helpful Aspect of Voluntary

4. Most Important Outcomes

5. Number of Voluntary Carriers Used

6. Importance Factors in Choosing a Voluntary Carrier

7. Additional Products from Voluntary Carriers 

8. Other Product Lines from Voluntary Broker

9. Voluntary Products Offered

10. Number of Voluntary Products Offered

11. Interest in Offering

12. Most Recent Enrollment Method

13. Preferred Enrollment Methods

14. Remote/Hybrid Employees and Benefits Enrollment

15. Allowable Methods of Educating and Communicating Benefits

16. Most Important Factors Considered in Choosing and Enrollment Platform

17. Inflation and Voluntary Enrollment Participation

18. Administrative Preferences of Medium-Size Employers

 

C. The Employee Viewpoint

1. Ownership of Voluntary

2. Voluntary Products Owned

3. Number of Voluntary Products Owned

4. Reasons for Buying Voluntary

5. Interest in Buying on a Voluntary Basis

6. Importance of Insurance Products

7. Preferred Method of Payment

8. Importance of Different Benefit Categories

9. Noninsurance Benefits

10. Preferences for Learning about Voluntary

11. Enrollment Methods

12. Satisfaction with Enrollment

13. Inflation Impacts to Voluntary Products in Last 12 Months

14. Inflation Impacts on Future Voluntary Purchases

15. Online Capabilities

 

D. The Broker Viewpoint

1. Respondent Demographics

2. Top Products Sold

3. Enrollment Methods

4. Enrollment Fees

5. Technology Platforms

6. Voluntary Carriers Used

7. Number of Products Offered and Carriers in a Single Enrollment

8. Claims Integration

9. Biggest Concern About the Industry

 


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For more information, please contact us at [email protected] or (860) 676-9633.

 

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