Eastbridge Spotlight™ Reports
To purchase Spotlight™ Reports, please call (860) 676-9633 or email [email protected]
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Market Overview
Forecasting Voluntary Sales Spotlight™ Report
Carriers, brokers and other industry professionals rely on voluntary market forecasts to inform their business plans and determine what investments to make and where.
Voluntary/Worksite Marketing Industry Snapshot and Competitor Profiles Spotlight™ Report
This report examines the voluntary/worksite marketplace; specifically, annual sales, inforce premium, leading players, products trends, and distribution channels. In addition, the report provides a competitive analysis on the top 10 voluntary/worksite marketing players.
Best Practices
Online Services of Voluntary Carriers Spotlight™ Report
This report provides detailed information on the various online services for 35 carriers active in the voluntary/worksite market. Topics include the type of services offered for employers/plan administrators, brokers/producers and employees/policyholders, carrier tracking capabilities of these services, as well as recent changes and improvements and current and future trends for online customer services.
Administrative Practices of Voluntary Carriers Spotlight™ Report
This report provides detailed information on key administration practices for 29 carriers active in the voluntary/worksite market. Some of the topics covered include administration structure and capabilities, policy issue, service capabilities for administrators, employers and employees and obstacles and future trends for voluntary administration.
Voluntary Billing Practices Spotlight™ Report
This report examines the current state of the critical illness market and identifies the market’s top players and competitors. It then profiles 37 voluntary critical illness products from 31 carriers active in the market.
Enrollment and Benefit Technology Partnerships: Carrier and Vendor Perspectives Spotlight™ Report
As the use of enrollment technology in the voluntary benefits marketplace continues to expand, it is more important than ever for carriers to be aware of technology advancements, tools to improve enrollment participation, and the type of enrollment and benefit technology partners in the market so they can effectively meet their customers’ needs.
Claims Integration and Automation Practices of Voluntary Carriers Spotlight™ Report
This report examines the claims integration and automation practices of 28 carriers active in the voluntary market, and includes important information about the types of product data carriers are using for claims integration. In addition, the report provides information on claims outsourcing and adjudication practices.
Third-Party Administrators and Outsource Providers in the Voluntary Market Spotlight™ Report
This report provides detailed information on six TPAs and third-party outsource providers with voluntary market as well as outsourcing practices from 28 carriers active in the voluntary/worksite market.
Enrollment and Technology Funding Practices of Voluntary Carriers Spotlight™ Report
This report examines the enrollment services, methods, preferences and results as well as the approach to technology funding for 32 carriers active in the voluntary/worksite market.
Underwriting Practices of Voluntary Carriers Spotlight™ Report
This report examines the underwriting practices of 34 carriers active in the voluntary/worksite market including underwriting structure, organization and specialization, group-level underwriting practices, underwriter authority and exception process, use of census versus shelf rates, participation requirements for guaranteed issue, the quoting/RFP process, underwriting time standards and underwriting concerns and future trends.
Voluntary Lapse Rates Spotlight™ Report
This report provides comparative data on the lapse rates (both at the account and employee-level) experienced by 27 carriers active in the worksite/voluntary market.
Claim Practices of Voluntary Carriers Spotlight™ Report
This report examines the claim structure and practices of 29 carriers active in the voluntary/worksite market. Some of the important information in the report includes carrier claim filing and status capabilities, time standards for processing, claim integration capabilities and the claim evaluation and tracking practices.
Voluntary Conservation and Retention Practices Spotlight™ Report
This report examines the conservation and retention practices of 32 carriers active in the worksite/voluntary market. Topics covered include employee-level and account-level portability and conservation practices, obstacles to existing and future retention efforts and planned changes to conservation programs in the next three years.
Voluntary Participation Rates Spotlight™ Report
This report provides comparative data on the participation rates experienced by 29 carriers active in the worksite/voluntary market.
Voluntary Carrier Commission and Compensation Practices Spotlight™ Report
This report examines the commission and compensation practices and policies of 28 of the top worksite/voluntary marketing carriers and covers a variety of topics including commissions by product line, vesting requirements, advance and bonus practices, and compensation future trends.
Takeovers and the Voluntary Market Spotlight™ Report
This report provides comparative data on takeover business and trends experienced by voluntary carriers including takeover business approaches and preferences, detailed takeover practices, takeover percentages by product and future trends and strategies regarding takeovers.
Marketplace Review of Enrollment and Benefit Administration Platform Providers Spotlight™ Report
This report examines the technology platforms of 14 leading providers as well as side-by-side comparative data on key capabilities and processes for those profiled.
Marketing Practices of Voluntary Carriers Spotlight™ Report
This report examines the marketing practices and policies of 26 of the top worksite/voluntary marketing carriers.
Customers
Voluntary and the Mid-Size Case Market
This report pulls together research from multiple surveys and puts all the medium case (100 to 999 employees) market information together in one place. This report provides an overall market review followed by perspectives of the key stakeholders — the employer, employee, and broker.
Voluntary and the Small Case Market Spotlight™ Report
This report pulls together research from multiple surveys and puts all the small case (10 to 99 employees) market information together in one place. It specifically provides an overall market review followed by perspectives of the key stakeholders in the voluntary/worksite market — the employer, employee, and broker.
Demographic Breakdown: Employee Opinions and Preferences in the Voluntary/Worksite Market (Employer Size and Industry) - MarketVision™—The Employee Viewpoint©
The Demographic Breakdown: Employee Opinions and Preferences in the Voluntary/Worksite Market (Employer Size and Industry) - MarketVision™—The Employee Viewpoint© 2022 report uses the data gathered during the 2021 employee survey to look more closely at how employee attitudes and behaviors towards employee benefits, including voluntary products, vary by demographic components. Specifically, this report looks at the data by employer size and industry.
Demographic Breakdown: Employee Opinions and Preferences in the Voluntary/Worksite Market (Generation, Occupation, Income and Presence of Children in Household) - MarketVision™—The Employee Viewpoint©
The Demographic Breakdown: Employee Opinions and Preferences in the Voluntary/Worksite Market (Generation, Occupation, Income and Presence of Children) - MarketVision™—The Employee Viewpoint© 2022 report uses the data gathered during the 2021 employee survey to look more closely at how employee attitudes and behaviors towards employee benefits, including voluntary products, vary by demographic components. Specifically, this report looks at the data by generation, occupation, income and presence of children in the household.
Breaking Out Employer Demographics for the Voluntary/Worksite Market - MarketVision™—The Employer Viewpoint
This report examines the data from the 2020 MarketVision™ - The Employer Viewpoint study that surveyed 865 employers nationwide regarding benefits, to identify how employer benefit offerings, needs and attitudes vary by employer size and industry.
Voluntary Benefits in the Large Case Market Spotlight™ Report
This report analyzes the opportunities and current results for selling voluntary benefits in the large employer market (1,000 or more employees).
Voluntary and the Mid-Size Case Market Spotlight™ Report
This report pulls together research from multiple surveys and puts all the medium case (100 to 999 employees) market information together in one place. This report provides an overall market review followed by perspectives of the key stakeholders – the employer, employee, and broker.
Employee Life Stage Segmentation—MarketVision™—The Employee Viewpoint© Spotlight™ Report
The Employee Life Stage Segmentation—MarketVision™—The Employee Viewpoint© 2018 report uses the data gathered during the 2017 employee survey to look more closely at how employee ownership and attitudes towards employee benefits, including voluntary products, vary by life stage. Specifically, the report looks at the data using six life stage categories including Lower to Middle Income Singles, Lower to Middle Income Couples, Higher Income Singles and Couples, Lower Income Single Parent Families, Lower to Middle Income Families and Middle to Higher Income Families.
Distribution
Brokers and the “New Normal” in Voluntary Benefits Spotlight™ Report
This report is conducted annually in conjunction with BenefitsPRO magazine and examines the current voluntary/worksite efforts of Voluntary Brokers and Benefit Brokers. Brokers are asked about their sales results, what they need from carriers to increase their success as well as current and emerging trends in the voluntary/worksite market.
Field Structure and Distribution in Voluntary Carriers Spotlight™ Report
This report provides an overview of the various structures and positions carriers have for distribution, sales support, enrollment and ongoing service for 23 voluntary carriers. Carriers can use the data to compare their own distribution structure against other voluntary carriers active in the market.
Voluntary Rep Compensation Spotlight™ Report
This report examines the compensation practices for voluntary reps for 25 of the top voluntary/worksite marketing carriers.
Voluntary Enroller and Carrier Relationships Spotlight™ Report
The Enroller Resource Center and Eastbridge Consulting Group have teamed together for the fifth time to research enroller opinions on the voluntary business. The study was designed to help insurance carriers and other companies in the voluntary business better understand the needs of independent enrollers and includes data from over 550 voluntary enrollers who participated in an online survey and another 21 enrollers who participated in an online discussion group.
National Brokerage Houses and Voluntary Carriers Spotlight™ Report
This report is designed to explore carrier best practices for working with large national brokerage houses.
Broker and Client Services for Voluntary Carriers Spotlight™ Report
This report reviews the various broker and client services offered by 23 voluntary carriers. With this information, carriers can assess and compare the broker services they are currently offering in the voluntary/worksite market.
Products
Voluntary Term Life Products Spotlight™ Report
This report provides a general overview of the voluntary term life market and then examines, in detail, the voluntary term products of 21 carriers active in the market.
Voluntary Hospital Indemnity and Supplemental Medical Products Spotlight™ Report
This report examines the current voluntary hospital indemnity market and profiles 26 carriers, representing 29 different hospital indemnity and supplemental medical products.
Voluntary Critical Illness Products Spotlight™ Report
This report examines the current state of the critical illness market and identifies the market’s top players and competitors. It then profiles 36 voluntary critical illness products from 31 carriers active in the market including the product structure, benefits, underwriting and eligibility guidelines, differentiators and trends.
Voluntary Whole and Universal Life Products Spotlight™ Report
This report provides data from 15 carriers representing 22 permanent life plans and is designed to help carriers better understand the universal and whole life voluntary/worksite marketplace. In addition, carriers can also evaluate the competitiveness of their own universal and whole life offering.
Voluntary Personal Injury Accident Products Spotlight™ Report
This report examines the current state of the voluntary accident market and is designed to help carriers better understand the voluntary accident market and the particulars of the plans being currently offered. Thirty-two carriers participated in the report representing 41 different voluntary personal injury accident products.
Voluntary Vision Products Spotlight™ Report
The report examines the current voluntary vision market and profiles the vision products of nine providers/carriers that participated in the study, representing 10 vision plans. It also profiles six other providers using secondary data.
Voluntary Short-Term Disability Products Spotlight™ Report
This report profiles 25 voluntary short-term disability (VSTD) products for 23 carriers active in the voluntary/worksite market. This information is designed to help carriers better understand the short-term disability voluntary/worksite marketplace and to evaluate the competitiveness of their own VSTD product offering.
Voluntary Dental Products Spotlight™ Report
The report examines the overall voluntary dental market, provides the product specifics for 15 voluntary dental products and provides general information on carrier results, competitors, trends, and concerns regarding the market.
Voluntary Long-Term Disability Plans Spotlight™ Report
This report is designed to help carriers better understand the long-term disability voluntary/worksite marketplace and to evaluate the competitiveness of their own voluntary long-term disability product offering.
Non-Traditional Voluntary Products: A Closer Look at Telehealth and Student Loan Products Spotlight™ Report
This report takes a closer look at two emerging non-traditional product offerings: telehealth and student loan programs.
Non-Traditional Voluntary Products Spotlight™ Report
The report overviews the non-traditional market and takes a closer look at legal service and identification protection providers.
To purchase Spotlight™ Reports, please call (860) 676-9633 or email [email protected]
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For more information, please contact us at [email protected] or (860) 676-9633.