Top News & Reports
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Recent News
New Eastbridge study shows billing flexibility is key customer expectation in voluntary market
Avon, Connecticut (January 16, 2025)
Voluntary carriers offer at least five different billing frequencies to their customers, and more than half can accommodate multiple frequencies within a single account, according to new research from Eastbridge Consulting Group.
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Our Most Recent Report
Billing Practices of Voluntary Carriers
Published 2024
This report examines the billing practices of 33 carriers in the voluntary market. It includes important information about billing and payment options, billing processes and practices, including self-billing capabilities, and current and future trends.
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Recently Published Articles
Different strokes for different folks
October 2023
Autumn is prime time for some of America’s favorite pursuits: college football, the World Series and… annual benefits enrollments.
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