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Recent News

Eastbridge’s latest report examines employee ownership and attitudes towards benefits by employer size, generation, income, occupation and industry.

Avon, Connecticut (April 12, 2018)


The Delving Deeper into Employee Demographics — MarketVision™—The Employee Viewpoint© 2018 report uses the data gathered during the 2017 employee survey to delve deeper into how employee ownership and attitudes towards employee benefits, including voluntary products, vary by demographic components. Specifically, the report looks at the data by: employer size, generation, income, occupation and industry.

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Our Most Recent Report

Self-Administration Practices for Voluntary Products


The objective of this survey was to determine if it is becoming more or less prevalent for carriers to offer employers the option of doing the administration and recordkeeping for voluntary programs. In addition, specifics about how “self-administration” works for voluntary plans, and if changes expected in the future were also explored.

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Recently Published Articles

Make sure all the pieces fit

Plot Points, March 2018


WHAT ARE THE ATTRIBUTES of a good voluntary benefit? The industry has historically sorted out would-be new entrants before many producers knew they existed. Various elements could be debated, but there are at least two components common to most successful products: benefit strategy relevance and program mechanics.

Are you tracking participation rates?

Plot Points, February 2018


EASTBRIDGE’S 2017 Voluntary Participation Rates Spotlight™ report found that just over half of participating carriers have seen participation rates increase over the past two to three years, and the majority expect this trend to continue. While individual carrier responses varied, the overall reported average was 28 percent in 2017, up from 21 percent in 2014.

The curve is a game changer

Plot Points, January 2018


FOR TWO DECADES, industry voluntary sales increased year after year. Growth was largely driven by new brokers entering the business, primarily from the ranks of the traditional medical and group brokers. But these new entrants did not begin growing their sales and increasing productioneach year as one might expect. Instead, they sold a few cases each year, with results changing only slightly from year-to-year.

Don’t get squeezed out of the information game

Plot Points, December 2017


MORE COMPANIES are turning to the insights data analytics can provide to their business— and voluntary benefit manufacturers are no exception. A recent Eastbridge survey on the topic revealed that 50 percent of carriers are currently using data analytics for at least some piece of their voluntary business. Another 20 percent are planning to implement analytics in the near future. These carriers are looking to use this data to help them better understand customer needs, increase persistency and provide better customer service.

Don’t jump the gun

Plot Points, November 2017


AS A GROUP, voluntary brokers and executives have historically overreacted to industry developments. Some of these developments promised great benefits through chasing a new trend, while others warned of doom based on a new threat.

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