Eastbridge Spotlight™ Reports
To purchase Spotlight™ Reports, please call (860) 676-9633 or email [email protected]
Jump to a Spotlight™ Report category
Market Overview
Forecasting Voluntary Sales Spotlight™ Report
Carriers, brokers and other industry professionals rely on voluntary market forecasts to inform their business plans and to determine where they should focus their investment and resources.
Voluntary/Worksite Marketing Industry Snapshot and Competitor Profiles Spotlight™ Report
This report examines the voluntary/worksite marketplace; specifically, annual sales, inforce premium, leading players, products trends, and distribution channels. In addition, the report provides a competitive analysis on the top 10 voluntary/worksite marketing players.
The Voluntary/Worksite Market – An Executive Perspective
Eastbridge has been surveying worksite executives every other year since 2003 to explore their views on the voluntary/worksite market. The objective is to track executives’ thoughts and insights on the obstacles facing the industry today as well as what they expect for the future and explore executives’ opinions on other topics based on market trends. This year’s report summarizes the responses from the most recent survey from 52 executives representing at least 28 companies and, where appropriate, notes trends or changes from the last study’s findings.
Best Practices
Takeovers and the Voluntary Market Spotlight™ Report
This report provides comparative data on takeover business and trends experienced by 30 carriers actie in the voluntary market. Topics covered include takeover business approaches and preferences, detailed takeover practices, takeover percentages by product and case size as well as future trends and strategies regarding takeovers.
Voluntary Carrier Commission and Compensation Practices Spotlight™ Report
This report provides the latest information on the commissions and compensation practices of 28 voluntary carriers, including commission schedules, vesting requirements, advance practices, bonuses, payment procedures and reporting.
Online Services of Voluntary Carriers Spotlight™ Report
This report provides detailed information on the various online services for 35 carriers active in the voluntary/worksite market. Topics include the type of services offered for employers/plan administrators, brokers/producers and employees/policyholders, carrier tracking capabilities of these services, as well as recent changes and improvements and current and future trends for online customer services.
Administrative Practices of Voluntary Carriers Spotlight™ Report
This report provides detailed information on key administration practices for 29 carriers active in the voluntary/worksite market. Some of the topics covered include administration structure and capabilities, policy issue, service capabilities for administrators, employers and employees and obstacles and future trends for voluntary administration.
Voluntary Billing Practices Spotlight™ Report
This report examines the current state of the critical illness market and identifies the market’s top players and competitors. It then profiles 37 voluntary critical illness products from 31 carriers active in the market.
Enrollment and Benefit Technology Partnerships: Carrier and Vendor Perspectives Spotlight™ Report
As the use of enrollment technology in the voluntary benefits marketplace continues to expand, it is more important than ever for carriers to be aware of technology advancements, tools to improve enrollment participation, and the type of enrollment and benefit technology partners in the market so they can effectively meet their customers’ needs.
Claims Integration and Automation Practices of Voluntary Carriers Spotlight™ Report
This report examines the claims integration and automation practices of 28 carriers active in the voluntary market, and includes important information about the types of product data carriers are using for claims integration. In addition, the report provides information on claims outsourcing and adjudication practices.
Third-Party Administrators and Outsource Providers in the Voluntary Market Spotlight™ Report
This report provides detailed information on six TPAs and third-party outsource providers with voluntary market as well as outsourcing practices from 28 carriers active in the voluntary/worksite market.
Enrollment and Technology Funding Practices of Voluntary Carriers Spotlight™ Report
This report examines the enrollment services, methods, preferences and results as well as the approach to technology funding for 32 carriers active in the voluntary/worksite market.
Underwriting Practices of Voluntary Carriers Spotlight™ Report
This report examines the underwriting practices of 34 carriers active in the voluntary/worksite market including underwriting structure, organization and specialization, group-level underwriting practices, underwriter authority and exception process, use of census versus shelf rates, participation requirements for guaranteed issue, the quoting/RFP process, underwriting time standards and underwriting concerns and future trends.
Voluntary Lapse Rates Spotlight™ Report
This report provides comparative data on the lapse rates (both at the account and employee-level) experienced by 27 carriers active in the worksite/voluntary market.
Claim Practices of Voluntary Carriers Spotlight™ Report
This report examines the claim structure and practices of 29 carriers active in the voluntary/worksite market. Some of the important information in the report includes carrier claim filing and status capabilities, time standards for processing, claim integration capabilities and the claim evaluation and tracking practices.
Voluntary Conservation and Retention Practices Spotlight™ Report
This report examines the conservation and retention practices of 32 carriers active in the worksite/voluntary market. Topics covered include employee-level and account-level portability and conservation practices, obstacles to existing and future retention efforts and planned changes to conservation programs in the next three years.
Customers
Voluntary Benefits in the Large Case Market Spotlight™ Report
This report analyzes the opportunities and current results for selling voluntary benefits in the large employer market (1,000 or more employees).
Employer Size and Industry Demographics for the Voluntary/Worksite Market - MarketVision™ — The Employer Viewpoint©
This segmentation report delves deeper into the 2022 MarketVision™ report findings to identify how benefit offerings, needs and attitudes vary by employer size and industry.
Voluntary and the Mid-Size Case Market
This report pulls together research from multiple surveys and puts all the medium case (100 to 999 employees) market information together in one place. This report provides an overall market review followed by perspectives of the key stakeholders — the employer, employee, and broker.
Voluntary and the Small Case Market Spotlight™ Report
This report pulls together research from multiple surveys and puts all the small case (10 to 99 employees) market information together in one place. It specifically provides an overall market review followed by perspectives of the key stakeholders in the voluntary/worksite market — the employer, employee, and broker.
Demographic Breakdown: Employee Opinions and Preferences in the Voluntary/Worksite Market (Employer Size and Industry) - MarketVision™—The Employee Viewpoint©
The Demographic Breakdown: Employee Opinions and Preferences in the Voluntary/Worksite Market (Employer Size and Industry) - MarketVision™—The Employee Viewpoint© 2022 report uses the data gathered during the 2021 employee survey to look more closely at how employee attitudes and behaviors towards employee benefits, including voluntary products, vary by demographic components. Specifically, this report looks at the data by employer size and industry.
Demographic Breakdown: Employee Opinions and Preferences in the Voluntary/Worksite Market (Generation, Occupation, Income and Presence of Children in Household) - MarketVision™—The Employee Viewpoint©
The Demographic Breakdown: Employee Opinions and Preferences in the Voluntary/Worksite Market (Generation, Occupation, Income and Presence of Children) - MarketVision™—The Employee Viewpoint© 2022 report uses the data gathered during the 2021 employee survey to look more closely at how employee attitudes and behaviors towards employee benefits, including voluntary products, vary by demographic components. Specifically, this report looks at the data by generation, occupation, income and presence of children in the household.
Voluntary Benefits in the Large Case Market Spotlight™ Report
This report analyzes the opportunities and current results for selling voluntary benefits in the large employer market (1,000 or more employees).
Distribution
Voluntary Benefits: Brokers Back in Business Spotlight™ Report
Eastbridge and BenefitsPRO conducted their first joint survey in 2013 and have updated it annually since then, including the addition of relevant new topics reflecting current trends in the voluntary market.
Voluntary Rep Compensation
This report examines the compensation practices for voluntary reps for 22 of the top voluntary/worksite marketing carriers.
Field Structure and Distribution in Voluntary Carriers Spotlight™ Report
This report provides an overview of the various structures and positions carriers have for distribution, sales support, enrollment and ongoing service for 23 voluntary carriers. Carriers can use the data to compare their own distribution structure against other voluntary carriers active in the market.
National Brokerage Houses and Voluntary Carriers Spotlight™ Report
This report is designed to explore carrier best practices for working with large national brokerage houses.
Products
Voluntary Short-Term Disability Products Spotlight™ Report
This report profiles the voluntary short-term disability (VSTD) products for 23 carriers active in the voluntary/worksite market. This information is designed to help carriers better understand the short-term disability voluntary/worksite marketplace and to evaluate the competitiveness of their own VSTD product offering.
Voluntary Long-Term Disability Plans Spotlight™ Report
This report provides data on 19 current VLTD plans and is designed to help carriers better understand the long-term disability voluntary/worksite marketplace and to evaluate the competitiveness of their own voluntary long-term disability product offering.
Voluntary Term Life Products Spotlight™ Report
This report provides a general overview of the voluntary term life market and then examines, in detail, the voluntary term products of 21 carriers active in the market.
Voluntary Hospital Indemnity and Supplemental Medical Products Spotlight™ Report
This report examines the current voluntary hospital indemnity market and profiles 26 carriers, representing 29 different hospital indemnity and supplemental medical products.
Voluntary Critical Illness Products Spotlight™ Report
This report examines the current state of the critical illness market and identifies the market’s top players and competitors. It then profiles 36 voluntary critical illness products from 31 carriers active in the market including the product structure, benefits, underwriting and eligibility guidelines, differentiators and trends.
Voluntary Whole and Universal Life Products Spotlight™ Report
This report provides data from 15 carriers representing 22 permanent life plans and is designed to help carriers better understand the universal and whole life voluntary/worksite marketplace. In addition, carriers can also evaluate the competitiveness of their own universal and whole life offering.
Voluntary Personal Injury Accident Products Spotlight™ Report
This report examines the current state of the voluntary accident market and is designed to help carriers better understand the voluntary accident market and the particulars of the plans being currently offered. Thirty-two carriers participated in the report representing 41 different voluntary personal injury accident products.
Voluntary Vision Products Spotlight™ Report
The report examines the current voluntary vision market and profiles the vision products of nine providers/carriers that participated in the study, representing 10 vision plans. It also profiles six other providers using secondary data.
Voluntary Dental Products Spotlight™ Report
The report examines the overall voluntary dental market, provides the product specifics for 15 voluntary dental products and provides general information on carrier results, competitors, trends, and concerns regarding the market.
To purchase Spotlight™ Reports, please call (860) 676-9633 or email [email protected]
Return to Published Reports
For more information, please contact us at [email protected] or (860) 676-9633.